FAQ: Mats and Pillows
What is R-value?
R-value is a measure of thermal resistance. It indicates the efficiency of insulation by measuring its resistance to heat transfer. The higher the number, the slower the rate of heat transfer through an insulation. In EXPED sleeping mats, higher R-values help sleepers retain the heat their bodies generate and the result is the pleasant and sometimes elusive condition called warmth!
Do you use any harmful chemicals on mats?
All fabrics used in our sleeping mats are Oeko-Tex 100 certified. This means they are free of any flame retardant and DWR (durable water repellency) chemicals.
Can I use an electric pump to inflate my mat or pillow?
You can use the EXPED Widget electric pump to inflate your mat. The Widget is relatively low power and can be used for all EXPED mats and pillows. We do not recommend the use of any electric pumps other than the Widget because overinflating your mat or pillow can cause irreparable damage.
Help! My MegaMat/DeepSleep Mat is not self-inflating.
When our mats are stored in a compressed state for prolonged periods, the interior foam gets used to its compressed (rolled-up) shape and can cause sluggish self-inflation of the mat.
We also like to point out (since many overlook it) that the mats come with an “inflation wedge” (looks like a zipper pull) piece next to the inflate valve. This is designed to be inserted between the plastic valve wall and the green silicone “flapper” seal to create an adequate gap for air to enter the mat. If your mat’s foam seems compressed, filling the pad to full inflation (until the mat is firm) and leaving it inflated for a few hours should be enough to de-compress the memory foam and restore the mat's self-inflating ability for subsequent uses.
What products can I use to repair my mat?
We include textile glue in our repair kits that is designed for field use because of its short dry time. Follow the instructions in the repair kit that came with your mat. For even faster, more permanent repairs we recommend the EXPED Mat Field Repair Kit.
Do not use rubber cement, duct tape, or plumber’s tape to try to repair punctures, tears, or valves.
How should I store my mat?
Store your mat in a cool, dry place, unrolled with the valves open and out of reach of pets with claws.
How can I clean my mat?
The first step is to make sure all valves are fully closed. We recommend cleaning your mat with warm water and a mild soap. Do not use bleach to clean your mat. If needed, you can use a rag or soft sponge to carefully scrub the mat. After using soap, rinse it well. The mat should air dry after cleaning. Do not put your mat in a washing machine or dryer.
I bought an Exped mat second-hand, and it doesn’t hold air. What should I do?
Although used gear (purchased second-hand) is not covered under warranty, we will gladly repair any Exped product we think is salvageable in order to keep our gear out of the landfill for as long as possible. For customers in the USA, please send us your information by filling our Warranty and Repair Service Request form to get started with the repair process.
For customers outside of the US, please contact your region’s local distributor for assistance. A complete list of Exped distributors can be found at the bottom of this page: https://www.exped.com/en/contact.
I love your mats, but I need one with specific dimensions. Does Exped make custom-sized mats?
Unfortunately, we do not have the resources to manufacture custom-sized mats for our customers.