Contact Information

First Name *

Last Name *

Email *

Phone *

Shipping Address *

Address Line 2

City *

State *

Postal/ZIP Code *

Country *

Product Information

Product Category *

Product Name *

Ex: MegaMat 10, Verglas 40, Ultra 3R, etc.

Product Size

Ex: M, MW, LW, LW+, etc.

Product Color *

LOT Number

Where is the LOT number? Read our quick reference guide below this form on finding the LOT number for your EXPED product.

Date of Purchase

Description of Issue *

Where did you purchase the product?

Proof of Purchase

Receipt, packing slip, invoice, etc.

Photo of Issue

Maximum upload file size 30MB

Would you like to submit a service request for another product?

Product #2

Product category *

Product Name *

Ex: MegaMat 10, Verglas 40, Ultra 3R, etc.

Product Size

Ex: M, MW, LW, LW+, etc.

Product Color *

LOT Number

Date of Purchase

Description of Issue *

Where did you purchase the product?

Proof of Purchase

Receipt, packing slip, invoice, etc.

Photo of Issue

Maximum upload file size 30MB

Would you like to submit a service request for another product?

Product #3

Product category *

Product Name *

Ex: MegaMat 10, Verglas 40, Ultra 3R, etc.

Product Size

Ex: M, MW, LW, LW+, etc.

Product Color *

LOT Number

Date of Purchase

Description of Issue *

Where did you purchase the product?

Proof of Purchase

Receipt, packing slip, invoice, etc.

Photo of Issue

Maximum upload file size 30MB

Would you like to submit a service request for another product?

Product #4

Product category *

Product Name *

Ex: MegaMat 10, Verglas 40, Ultra 3R, etc.

Product Size

Ex: M, MW, LW, LW+, etc.

Product Color *

LOT Number

Date of Purchase

Description of Issue *

Where did you purchase the product?

Proof of Purchase

Receipt, packing slip, invoice, etc.

Photo of Issue

Maximum upload file size 30MB

Would you like to submit a service request for another product?

Product #5

Product category *

Product Name *

Ex: MegaMat 10, Verglas 40, Ultra 3R, etc.

Product Size

Ex: M, MW, LW, LW+, etc.

Product Color *

LOT Number

Date of Purchase

Description of Issue *

Where did you purchase the product?

Proof of Purchase

Receipt, packing slip, invoice, etc.

Photo of Issue

Maximum upload file size 30MB

Thanks for getting in touch!

A member of our Customer Service Team will reach out with next steps regarding your service request soon. If you do not receive a follow-up email within 2-3 business days, please check your junk or spam folder.

Have a great day!

Thanks for getting in touch!

Have a great day!

Warranty & Repair Service Request

Contact Information

Product Information

Product #2

Product #3

Product #4

Product #5

Thanks for getting in touch!

Thanks for getting in touch!

How-To Repair Videos

How to use an EXPED field repair kit

How to repair a leaking sleeping mat

How to replace an EXPED one-way flapper

How to repair a MegaMat tear

How to repair a tear in a backpacking mat